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What are the qualifications that today’s managers must have? What skills are needed to move ahead in a company? Now in its ninth edition, this book uncovers the dynamics of management in the context of a challenging and new work environment. Readers will learn about the responsibilities of a manager and what this means for their future careers through practical examples that are interwoven with core concepts and theories.
Table of Contents
- Front Matter
- Chapter 1 Introducing Management
- Chapter 2 Management Ethics and Social Responsibility
- Chapter 3 Management—Historical Perspectives
- Chapter 4 Environment and Organizational Culture
- Chapter 5 Global Dimensions of Management
- Chapter 6 Entrepreneurship and Small Business Management
- Chapter 7 Information and Decision Making
- Chapter 8 Planning—Processes and Techniques
- Chapter 9 Strategic Management
- Chapter 10 Organizing Structures and Designs
- Chapter 11 Human Resource Management
- Chapter 12 Innovation and Organizational Change
- Chapter 13 Leading and Leadership Development
- Chapter 14 Motivation—Theory and Practice
- Chapter 15 Individual Behavior
- Chapter 16 Teams and Teamwork
- Chapter 17 Communication, Conflict, and Negotiation
- Chapter 18 Controlling–Processes and Systems
- Chapter 19 Operations Management and Services
- Management Learning Workbook
- Self-Test Answers
- Glossary
- Endnotes
- Photo Credits
- Organization Index
- Name Index
- Subject Index
