Operations and Supply Management

Operations and Supply Management

F. Robert Jacobs McGraw-Hill/Irwin 12th Edition ISBN: 9780073403298 E-ISBN: 9780077299910
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Richard B. Chase is Director of the Center for Operations Management Research and Education at USC. He is widely published in both books and academic journals and is considered one of the top service “gurus” in the field. He is on the Editorial Advisory Board of the Journal of Operations Management, an Advisor to Production and Operations Management journal, and a Fellow of the Decision Sciences Institute.

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Table of Contents

  • Front Matter
  • chapter 1: INTRODUCTION TO THE FIELD
  • chapter 2: OPERATIONS AND SUPPLY STRATEGY
  • chapter 2A: LINEAR PROGRAMMING USING THE EXCEL SOLVER
  • chapter 3: PROJECT MANAGEMENT
  • chapter 4: PRODUCT AND SERVICE DESIGN
  • chapter 5: STRATEGIC CAPACITY MANAGEMENT
  • chapter 5A: LEARNING CURVES
  • chapter 6: PROCESS ANALYSIS
  • chapter 6A: JOB DESIGN AND WORK MEASUREMENT
  • chapter 7: MANUFACTURING PROCESSES
  • chapter 7A: FACILITY LAYOUT
  • chapter 8: SERVICE PROCESSES
  • chapter 8A: WAITING LINE ANALYSIS
  • chapter 9: SIX-SIGMA QUALITY
  • chapter 9A: PROCESS CAPABILITY AND SPC
  • chapter 10: SUPPLY CHAIN STRATEGY
  • chapter 11: LOGISTICS AND FACILITY LOCATION
  • chapter 12: LEAN MANUFACTURING
  • chapter 13: OPERATIONS CONSULTING AND REENGINEERING
  • chapter 14: ENTERPRISE RESOURCE PLANNING SYSTEMS
  • chapter 15: DEMAND MANAGEMENT AND FORECASTING
  • chapter 16: AGGREGATE SALES AND OPERATIONS PLANNING
  • chapter 17: INVENTORY CONTROL
  • chapter 18: MATERIAL REQUIREMENTS PLANNING
  • chapter 19: SCHEDULING
  • chapter 19A: SIMULATION
  • chapter 20: CONSTRAINT MANAGEMENT
  • Supplement A
  • Supplement B
  • Appendix A: ANSWERS TO SELECTED PROBLEMS
  • Appendix B: LEARNING CURVE TABLES
  • Appendix C: PRESENT VALUE TABLE
  • Appendix D: NEGATIVE EXPONENTIAL DISTRIBUTION: VALUES OF e−X1
  • Appendix E: AREAS OF THE CUMULATIVE STANDARD NORMAL DISTRIBUTION 1
  • Appendix F: UNIFORMLY DISTRIBUTED RANDOM DIGIT
  • Appendix G: INTEREST TABLES
  • Photo Credits
  • Name Index
  • Subject Index
  • End Sheet

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